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Koala Clothing Australia

Privacy Policy

Privacy Policy

Effective Date: 01/01/2024

Koala Clothing Australia Pty Ltd. is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).

  1. Collection of Personal Information: We may collect personal information directly from you or indirectly through third parties. The types of personal information we collect may include but are not limited to:

    • Name
    • Contact details (email address, phone number, address)
    • Payment information
    • Demographic information

  2. Use of Personal Information: We will only use your personal information for the purposes for which it was collected, which may include:

    • Providing products or services you have requested
    • Processing transactions
    • Communicating with you
    • Improving our products and services
    • Marketing and promotional activities (only with your consent)

  3. Disclosure of Personal Information: We may disclose your personal information to third parties for the purposes outlined above. However, we will not sell, trade, or rent your personal information to third-party websites without your explicit consent.

  4. Security: We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. We use secure servers and encryption to safeguard your information

  5. Access and Correction: You have the right to access the personal information we hold about you and to correct it if it is inaccurate. To request access or correction, please contact us using the details provided below.

  6. Cookies and Tracking Technologies: We may use cookies and other tracking technologies to enhance your experience on our website. You can choose to disable cookies in your browser settings, but this may impact your ability to access certain features of our website.

  7. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

  8. Updates to Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our website.

  9. Contact Information: If you have any questions or concerns about our Privacy Policy, or if you wish to access or correct your personal information, please contact us via email at sales@koalaclothing.com.au or via phone on (02) 9772 2500 between 9am-3pm AEDT Monday to Friday.

By using our website, you consent to the terms of this Privacy Policy.


Need More Information?

Our customer service team is here to help with any questions.